Returns & Exchanges
At Exporgin, we strive to ensure your complete satisfaction with every purchase by offering a streamlined return process for items in their original condition. If you are not entirely happy with your order, you can initiate a return or exchange within 30 days of delivery.
Return Process
- 1.Initiate Request
Log into your Exporgin account, navigate to your order history, and select the items you wish to return to receive a Return Authorization number.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is unused to qualify for a full refund.
- 3.Ship the Package
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
- 4.Receive Refund
Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5-7 business days.
